About us
Carbon Fiber Star (Tanstar Tech Co,.LTD) Is A Professional And Reliable Manufacturer Of Carbon Fiber Products, Located in Dongguan, Guangdong. We are focused on Carbon Fiber Products Such As Carbon Fiber Tube, Carbon Fiber Sheet/Plates, Carbon Fiber Custom Products, Carbon Fiber Paddles, Carbon Fiber Arrows And Carbon Fiber Gift Products,Etc.
Tanstar Tech Co.,LTD was founded in 2009 and has quickly grown to become the Professional Manufacturer of Carbon Fiber Product. Our Factory is Certified ISO 9001:2008.
Enterprise quality policy
At Tanstar, all employees understand, know and implement our quality policy in their day to day operations. We continually strive for customer satisfaction in the products we deliver and the services we provide. We believe that a significant component of customer satisfaction lies in our ability to rapidly respond to urgent requests and immediate needs. Therefore, we are committed to anticipating customer requirements and positioning resources to meet those needs. We also believe that our success is firmly tied to the success of our customers. As such, we strive to provide the highest product quality and reasonable price that help our customers excel in their own organizations.
Our Professional Sales Team
Our highly trained, professional and friendly sales team is on hand to help, advise and assist you from your first enquiry through to completion, then through our after-sales team and on into the future.
Our Excellent Service
We are committed to excellent service. Our staff undergoes a rigorous daily product, sales, and service education in order to serve you better. We want your contact and answered by a person not a machine, someone trained to qualify your needs, and get answers to you in 12 to 24 hours. At Carbon Fiber Star we believe that the right people and the right equipment go hand in hand.
We are committed to providing our customers with the best possible service and to ensure custom service is meet our customer’s individual needs.
Our Values
Our company values are based around Quality, service, passionate expertise, exceptional customer service. At Carbon Fiber Star, we are committed to providing our customers with the highest performance and most reliable products. We hold ourselves to a higher standard product quality management because we know that Our customers rely on us to deliver quality products. We achieve this in two ways–first of all through the advanced equipment and Skillful worker and secondly, through Our quality management system.
We are a vibrant company and have built our reputation on our commitment to providing the highest level of client service. That is what is important to us and that is what is valued by our clients.
We Achieve This In This Areas
Striving for total customer satisfaction
Optimizing our products and services through rigorous evaluation and review processes
Providing systematic validation and compliance to our customer and business requirements
Providing a system of employee involvement, motivation and training
Providing open and effective communication with our customers and suppliers
This Focus Allows Us To
Deliver the right products at the right time
Meet our customer’s needs without sacrificing quality